General Terms and Condition
Check-in: 14:00 - 17:00 hours
Check-out: 12:00 hours
Minimum reservation: One night
Occupancy: TWO (2) guests per room.
Maximum guests per room: Four (4) including kids.
Additional guests: Number of guest in addition to two (2) guests per room. Additional guests are charged extra per person per night basis in addition to the room rent.
Declarations: Number of guests (including kids) at the time of booking must be declared. Additional charge is applicable for additional guests. Management has the discretion to refuse service for undeclared guests
Extra Beds: Additional beds may not be available and guests may have to share the twin beds of a room.
Reservation: All reservations are tentative. It will be automatically cancelled, if not confirmed within 36 (Thirty six) hours of reservation
Confirmation: Reservations are confirmed after making required advance payment
Payment: Full payment is recommended before arrival. No payment option with card is available on property
Minimum Rate: Same as the rate for two person per night
Outside Food & Drinks: We don't encourage bringing in hard drinks and external heavy meals. Any sort of narcotics abuses are strictly prohibited on premise and may result in getting you off the property.
Beach-side Responsibilities:
Don't create bonfire on the beach.
Don't litter on the beach.
Responsible Tourist: Sunset Serenity is a family friendly resort and we expect our guests to respect that. Show respect to local custom. Don't play loud music at prayer times. Don't dress-up in a way that may offend local people
Cancellation and Refund:
The following cancellation policy will apply in case of No-Show or Cancellation of a confirmed booking:
1. Three (2) days prior to arrival 25% of the total charge is deducted as processing fee
2. Two (1) days prior to arrival: 40% of the total charge is deducted
3. On the day arrival: no refunds
4. No-shows in case of natural calamities, unavoidable situation resulting in suspension of ferry service, 90% of the total charge will be refunded